Terms of Service

Clear terms. Simple shopping. Transparent service.

Effective September 2026 · India Only

Welcome to Slide Essential. These Terms of Service govern your use of our website, products, services, and purchases made through our online store.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

01 — About Slide Essential

Slide Essential is an electronics and technology accessories brand offering products such as:

• HDMI cables

• Power cables

• CAT6 cables

• USB hubs

• Adapters

• Laptop accessories

• Laptop stands

• TV wall mounts

• Computer accessories

• Other electronic essentials

Products, specifications, availability, prices, and offers may change from time to time.

02 — Eligibility

By using this website or placing an order, you confirm that:

• You are legally capable of entering into a purchase transaction.

• The information provided by you is accurate and complete.

• You will use the website and products only for lawful purposes.

• You will not misuse, disrupt, or attempt to compromise our website or services.

If you are placing an order on behalf of another person or organization, you confirm that you have the authority to do so.

03 — Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, dimensions, and other information displayed on our website are accurate.

However:

• Product images may appear slightly different depending on your device or screen settings.

• Packaging may vary from the images shown.

• Manufacturers may make minor changes to product design or packaging.

• Product specifications may be updated when manufacturers change their products.

• Actual dimensions, colors, appearance, or packaging may vary slightly from website images.

Customers are responsible for reviewing the product specifications and compatibility information before placing an order.

04 — Product Compatibility

Before purchasing an electronic product, customers should verify that the product is compatible with their intended device or setup.

This is particularly important for:

• Power adapters

• Power cables

• HDMI cables

• USB hubs

• CAT6/networking products

• Laptop accessories

• TV wall mounts

• Other electronic accessories

Slide Essential is not responsible for compatibility issues caused by the customer selecting an unsuitable product despite the specifications provided on the product listing.

If you are unsure about compatibility, please contact us before placing your order.

05 — Pricing

All product prices displayed on our website are subject to change without prior notice.

Prices may change because of:

• Supplier pricing

• Taxes

• Promotional offers

• Inventory changes

• Market conditions

• Website or pricing updates

The applicable price at the time your order is successfully placed will generally apply to that order, subject to correction of obvious pricing errors.

06 — Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or another available communication method.

An order confirmation does not necessarily guarantee that the order will be dispatched.

We reserve the right to cancel or decline an order in circumstances including:

• Product being unavailable

• Incorrect product pricing

• Incorrect product information

• Suspected fraudulent activity

• Duplicate or unusual orders

• Delivery restrictions

• Incorrect or incomplete customer information

• Other legitimate operational reasons

If an order is cancelled after payment has been received, an eligible refund will be processed according to our Refund Policy.

07 — Customer Information

Customers are responsible for providing accurate information during checkout, including:

• Full name

• Mobile number

• Email address

• Complete delivery address

• PIN code

• Other information required for delivery or payment

Slide Essential is not responsible for delays or failed deliveries caused by incorrect, incomplete, or inaccurate information provided by the customer.

If an order needs to be corrected before dispatch, contact us as soon as possible.

08 — Payment

Payments may be processed through third-party payment gateways or other payment providers supported by our store.

Available payment methods may include:

• UPI

• Credit cards

• Debit cards

• Net banking

• Wallets

• Other payment methods made available at checkout

Payment information is generally processed by the applicable payment service provider. Slide Essential does not intentionally store complete card information such as your full card number or CVV.

Payment-provider terms may also apply to your transaction.

09 — Shipping & Delivery

We aim to dispatch orders within the timeframe mentioned on the website or order confirmation.

Delivery time may vary depending on:

• Delivery location

• Courier partner

• Product availability

• Weather

• Transportation conditions

• Public holidays

• Operational disruptions

• Other circumstances beyond our reasonable control

Once an order has been handed over to the courier, delivery is subject to the courier partner's network and operational timelines.

For more information, please refer to our Shipping Policy.

10 — Cancellation

Orders may be cancelled before dispatch, subject to the order's processing status.

Once an order has been dispatched, cancellation may not be possible.

If you wish to cancel an order, contact Slide Essential as soon as possible with your Order ID.

Any eligible refund will be processed according to our applicable Refund Policy.

11 — Returns, Replacements & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

Issues such as:

• Wrong product

• Damaged product

• Defective product

• Missing accessories

• Product not as described

must be reported within the applicable time period stated in our Return & Refund Policy.

12 — Electronics Usage & Installation

Certain Slide Essential products may require installation or connection to electrical/electronic equipment.

Customers are responsible for using products according to the applicable instructions and specifications.

Slide Essential is not responsible for damage resulting from:

• Incorrect installation

• Incorrect wiring

• Improper electrical connection

• Excessive voltage

• Short circuits

• Incompatible equipment

• Physical damage

• Modification or alteration

• Misuse

• Negligence

• Use outside the stated specifications

For products requiring professional installation, we recommend using a qualified technician.

13 — TV Wall Mount Disclaimer

For TV wall mounts and mounting accessories, customers are responsible for checking:

• TV size compatibility

• TV weight

• VESA compatibility

• Wall type

• Mounting surface strength

• Required hardware

• Installation requirements

The customer is responsible for ensuring that the wall and mounting surface are suitable for installation.

Slide Essential is not responsible for damage caused by incorrect installation, unsuitable walls, incorrect hardware, exceeding the recommended weight capacity, or improper use.

14 — Warranty

If a product includes a warranty, the applicable warranty period and conditions will be mentioned on the relevant product listing, invoice, packaging, or warranty documentation.

Warranty coverage may require:

• Order ID

• Invoice

• Product details

• Serial number, where applicable

• Photographs or videos

• Description of the problem

Warranty generally does not cover damage resulting from misuse, physical damage, unauthorized modification, incorrect installation, electrical damage, or other conditions excluded by the applicable warranty terms.

15 — Intellectual Property

All content available on the Slide Essential website, including but not limited to:

• Brand name

• Logo

• Product images

• Graphics

• Product descriptions

• Website design

• Text

• Videos

• Marketing materials

is owned by or licensed to Slide Essential or its respective content providers, unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, publish, or commercially use our content without prior written permission.

16 — Prohibited Use

You agree not to use our website to:

• Violate any applicable law

• Commit fraud

• Attempt unauthorized access

• Introduce malicious software

• Interfere with website operations

• Scrape or copy website content for unauthorized commercial purposes

• Misrepresent your identity

• Place fraudulent or unauthorized orders

• Abuse promotional offers

• Attempt to disrupt our payment or ordering systems

We reserve the right to restrict or terminate access where reasonably necessary to protect our website, business, customers, or systems.

17 — Third-Party Services

Our website may use third-party services such as:

• Payment gateways

• Courier and logistics providers

• Shopify

• Analytics services

• Marketing platforms

• Communication services

These third-party services may have their own terms, conditions, and privacy policies.

Slide Essential is not responsible for the independent policies or operational decisions of third-party service providers.

18 — Website Availability

We aim to keep our website available and functional, but we do not guarantee that the website will always be:

• Available without interruption

• Error-free

• Completely secure

• Free from technical problems

Temporary interruptions may occur because of maintenance, technical problems, hosting issues, updates, network problems, or circumstances beyond our control.

19 — Limitation of Liability

To the extent permitted by applicable law, Slide Essential will not be responsible for indirect, incidental, or consequential losses arising from the use or inability to use our website or products.

This does not exclude or limit liability where such exclusion or limitation is not permitted under applicable law.

Nothing in these Terms is intended to remove or restrict any consumer rights that cannot legally be excluded.

20 — Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your:

• Violation of these Terms

• Misuse of our website

• Fraudulent activity

• Violation of applicable laws

• Unauthorized use of our content

• Misuse of purchased products

21 — Privacy

Your use of our website may involve the collection and processing of personal information required to process orders, payments, shipping, customer support, and other legitimate business purposes.

Please review our Privacy Policy for information about how we collect, use, store, and protect personal information.

22 — Communications

By placing an order or contacting Slide Essential, you may receive communications relating to:

• Order confirmation

• Payment

• Shipping

• Delivery

• Returns

• Refunds

• Customer support

• Other transaction-related matters

Marketing communications will be handled according to applicable preferences and requirements.

23 — Promotions & Discounts

Promotional offers, coupons, discounts, and special prices may have additional conditions.

Unless specifically stated:

• Offers may have limited validity.

• Offers may be subject to stock availability.

• Multiple offers may not always be combined.

• Slide Essential may correct obvious errors in promotional pricing or terms.

The specific terms displayed with a promotion will apply to that promotion.

24 — Force Majeure

Slide Essential will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including:

• Natural disasters

• Floods

• Fire

• Epidemics or pandemics

• Government restrictions

• War

• Civil disturbances

• Strikes

• Transportation disruptions

• Courier disruptions

• Internet or infrastructure failures

• Other unforeseen events

We will make reasonable efforts to resume normal operations when circumstances permit.

25 — Governing Law

These Terms of Service shall be governed by the applicable laws of India.

Any dispute shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the applicable matter and parties, subject to applicable consumer-protection and other mandatory laws.

26 — Changes to These Terms

Slide Essential may update these Terms of Service from time to time.

Updated terms will be published on this page with a revised effective date.

Your continued use of the website after an update may constitute acceptance of the updated terms to the extent permitted by applicable law.

27 — Contact Us

SLIDE ESSENTIAL

For questions regarding these Terms of Service, orders, products, or customer support:

Customer Support:
9421336620

Email:
slideessential.info@gmail.com

Business Hours:
Monday – Saturday
9:00 AM – 7:00 PM

Business Address:
[Enter your complete business/registered address]

Terms Summary

By using the Slide Essential website or placing an order, you acknowledge that you have read and understood these Terms of Service and agree to comply with them.

Brand: Slide Essential
Country: India
Effective Date: September 2026